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Case Studies

Receipts /rəˈsits/ – noun
meaning proof or evidence.

Inflection Point

Establishing a new customer experience function within an organization

We delivered:
A long-term strategy to galvanize a cross-functional team and create consistency across a matrixed organization

Inflection Point

Choosing the best organizational model for a call centre function

We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state

Inflection Point

Creating awareness about a new paradigm in cancer treatment

We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers

Inflection Point

Reimagining a digital marketing ecosystem to support an updated product launch

We delivered:
Two new customer-centric websites to improve back-end efficiency while driving higher engagement

Inflection Point

Supporting greater diversity in clinical trial recruitment

We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state

Inflection Point

Defining a go-to-market approach for Virtual Reality

We delivered:
Lorem Ipsum is simply dummy text of the printing and typesetting industry.

Inflection Point

Establishing a new customer experience function within an organization

We delivered:
A long-term strategy to galvanize a cross-functional team and create consistency across a matrixed organization

Inflection Point

Choosing the best organizational model for a call centre function

We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state

Inflection Point

Creating awareness about a new paradigm in cancer treatment

We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers

Inflection Point

Reimagining a digital marketing ecosystem to support an updated product launch

We delivered:
Two new customer-centric websites to improve back-end efficiency while driving higher engagement

Inflection Point

Supporting greater diversity in clinical trial recruitment

We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state

Inflection Point

Streamlining the Go-to-Market model for an established start-up

We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers