Case Studies
Receipts /rəˈsits/ – noun
meaning proof or evidence.
Inflection Point
Establishing a new customer experience function within an organization
We delivered:
A long-term strategy to galvanize a cross-functional team and create consistency across a matrixed organization
Inflection Point
Choosing the best organizational model for a call centre function
We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state
Inflection Point
Creating awareness about a new paradigm in cancer treatment
We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers
Inflection Point
Reimagining a digital marketing ecosystem to support an updated product launch
We delivered:
Two new customer-centric websites to improve back-end efficiency while driving higher engagement
Inflection Point
Supporting greater diversity in clinical trial recruitment
We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state
Inflection Point
Streamlining the Go-to-Market model for an established start-up
We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers
Inflection Point
Defining a go-to-market approach for Virtual Reality
We delivered:
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Inflection Point
Establishing a new customer experience function within an organization
We delivered:
A long-term strategy to galvanize a cross-functional team and create consistency across a matrixed organization
Inflection Point
Choosing the best organizational model for a call centre function
We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state
Inflection Point
Creating awareness about a new paradigm in cancer treatment
We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers
Inflection Point
Reimagining a digital marketing ecosystem to support an updated product launch
We delivered:
Two new customer-centric websites to improve back-end efficiency while driving higher engagement
Inflection Point
Supporting greater diversity in clinical trial recruitment
We delivered:
Detailed scenarios and a framework for decision-making, and artifacts to enable the chosen future-state
Inflection Point
Streamlining the Go-to-Market model for an established start-up
We delivered:
An omnichannel campaign centred around an educational website for patients and caregivers
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